IT Services in Hammond, LA
For over 20 years, Mandeville Technology has been the gold standard in small-business IT support in Hammond, LA. Our goal is to help small-to-medium businesses make the most of their technology so they can grow and thrive in their local communities. Throughout the last two decades, we’ve expanded our services to include multiple locations across the North Shore—from Metairie to Hammond.
Mandeville’s continuum of IT services includes everything from computer repair and emergency hardware maintenance to 24/7 network monitoring, data recovery, and much more. Our licensed engineers are ready to assist you either remotely or onsite, depending on the type of issue and its severity. No matter the problem, rest assured we’ll be there when you need us.
If you’re a small-to-medium business owner looking for IT services in Hammond, LA, Mandeville Technology is ready to help.
Managed Services
Network Monitoring
The health and performance of your business’ network is vital to its overall operation, and with our network monitoring services, we’ll have a close eye on both aspects of your network 24/7. We take proactive measures to ensure your network’s uptime is maximized, so you don’t lose profit due to unwanted downtime.
24×7 NOC (Network Operations Center)
Our US-based network operations center provides constant monitoring for your IT environment, 24 hours a day, 7 days a week, 365 days a year. Mandeville’s skilled engineers observe and receive alerts on Windows errors, program malfunctions, virus or malware infections, any and any number of custom and default alerts. , We’ll then make the adjustments necessary to ensure your business’ productivity doesn’t suffer. Often, problems are identified and resolved before your workforce returns to work in the morning. When our NOC engineers are monitoring your small business, you can rest assured your technology is in good hands and is being proactively maintained.
Application Monitoring
No matter what industry your small business is operating in, a glitch or slowdown in your applications can create a cascading list of problems. Mandeville’s engineers use the most sophisticated analytical tools available to monitor the performance of your business-critical applications, swiftly identify and isolate the fault, and resolve trouble conditions due to poor performance in the critical infrastructure, applications, and network.
Network Documentation
Mandeville Technology’s network engineers manage the complex and fluid environment of your IT infrastructure, ensuring everything from your software, servers, user profiles, and general data are properly recorded and stored. The documentation of these technical elements is vital to identifying and eliminating persistent issues in your network, and with our Software-as-a-service solutions (SaaS), your business can benefit from comprehensive coverage.
Our SaaS solutions include:
- Network visualization
- Policy compliance
- Network configuration assurance
- Predictive planning
- Network design and optimization
Data Recovery
For many companies, securely stored data means the difference between thriving and struggling to stay afloat. While most business owners are concerned about protecting their data from hackers and harmful software, external threats are just as important to address. If your hard drives have suffered a mechanical failure, data corruption, or water, heat, or smoke damage, it’s imperative to have it addressed immediately.
Mandeville’s engineers can retrieve data from drives that have experienced all of the above damages and more, depending on the extent of the damage. If the damage is too severe for local repair, , we’ll send it to our expert partners so they can use their state-of-the-art data recovery facilities and equipment. You deserve to have peace of mind knowing the data of your small business is in good hands, and we strive to provide that peace of mind every day.
Onsite Services
When something goes wrong with your company’s IT environment, one of the best ways to receive immediate help is with onsite support from a skilled technician. As a service plan customer, when you call Mandeville Technology for onsite support, our engineers will begin working on your problem within the contractually agreed upon time, to resolve your issues and minimize downtime and lost profits.
Our extensive onsite IT services include:
- Server diagnosis and repair
- Network troubleshooting
- Quickbooks
- Computer repair
- Virus cleanup
- Cyber security
- Backup planning and implementation
- Network security
Business Support
The last thing you want at your small business is to deal with technical issues, , but with technology’s many glitches, interruptions, and general malfunctions, it is hardly so kind. At Mandeville Technology, our proactive approach to IT services ensures your business receives the support it needs to thrive at all times. From ransomware protection to recovery following a natural disaster, our engineers are here to support your long-term success.
Computer Repair
In today’s technological age, functional hardware is more important than ever for the smooth operation of a small business. That’s why we offer comprehensive computer repair services that solve your issues the first time, so you can get back to serving your customers and growing the business you’ve worked so hard to create. We also provide service to both Macs and PCs, so no matter what kind of computer you’re having issues with, our Mandeville technicians can get it back in working order.
Testimonial
I would like to personally thank you and Mandeville Technology for a wonderful, steady service. When our computers are down, we need somebody who knows what they’re doing ASAP. You have always come to our rescue. From a terrible Worm virus, to complex MS Outlook challenges, your staff have always come through for us. We have a team of seven full-time workers, most of have two or three monitors on their stations working on major projects all the time. We can’t afford to be down. Profit-On-Hold and now our sister company, Airwaves Scenting by POH, depend on our CRM platforms. We can’t afford to be down too long, so having you guys close is a great ingredient. I personally endorse and recommend Mandeville Technology and its fine staff.
Otto Mehrgut
President, Profit on Hold
We Provide IT Services to Several Areas of LA
In addition to Hammond, LA, Mandeville Technology provides world-class IT services throughout Louisiana, including:
- Covington, LA
- Madisonville, LA
- Metairie, LA
- New Orleans, LA
- Ponchatoula
- Goodbee, LA
- Lacombe, LA
About Us
Mandeville Technology has provided Northshore Louisiana with world-class IT services for over 20 years. We know that small-to-medium businesses are essential to building thriving local communities, which is why we focus on these businesses, in particular, so they can thrive and compete with larger corporations in the area.
Our tech experts maintain, monitor, and secure these companies’ networks, services, computers, and IT equipment so they can concentrate on running their businesses, not on tech. We also provide onsite and remote support to guarantee lightning-speed response times.
At Mandeville, our goal is to ensure our customers can get the most out of their technology so their businesses can thrive. When you trust us with your IT needs, you can have peace of mind knowing that you’re in capable hands.
Contact Us for IT Services in Hammond
Contact us today for more information about our five-star IT support in Hammond, LA. We’re happy to answer your questions or schedule a free consultation.