IT Services in Covington, LA
At Mandeville Technology, we’ve been at the forefront of small-business IT services since 2001. Our mission is to help you make the most of your technology so you can focus on the growth of your business. We’ve expanded our service area and now cover many communities on the Northshore and also in the Greater New Orleans area.
Our comprehensive IT services include everything from computer repair and hardware maintenance, to network and server monitoring, data recovery, and much more. We’ll monitor your systems remotely, and can resolve software or server issues remotely or onsite.
If you’re looking for IT services in Covington, LA, contact Mandeville Technology today.
Our IT Services Include:
Managed Services
At Mandeville Technology, our managed services allow you to use your technology and systems without the burden of maintaining them yourself or hiring additional staff. We will suggest and implement security measures to help your business stay secure. Our focus will be on proactively managing your network and handling any IT issues so you’ll be free to focus on your business.
Network Monitoring
Our network monitoring tools will alert us to unusual network activity, or slow or failing components. If a problem is detected, we are notified 24/7, and we can take corrective action immediately when appropriate. We understand that downtime equals lost profit, so we don’t wait for problems to occur. Instead, we proactively take corrective action to keep your network running smoothly, even after hours.
24/7 Network Operation Center (NOC)
Our Network Operations Center will monitor your servers and network around the clock. These network technicians can often identify, diagnose, and repair problems before you even know a problem exists. In these days of ransomware and hacking threats, moving quickly when a problem is identified can save hours, days, or even weeks of repairing damage from an encrypted network. Using 24/7 proactive monitoring to avoid or reduce downtime is almost a necessity in today’s IT environment. And it will almost certainly increase efficiency and save money for your business.
Application Monitoring
Similar to network monitoring, our IT service team uses sophisticated analytical tools to track the performance of business-critical applications, such as online billing systems and cloud-based data storage. This process allows us to quickly identify and isolate any issues in each application, resolving poor performance and application glitches that may otherwise cause a loss of profits.
Network Documentation
Our IT services also include network documentation. Network documentation is a detailed record of the hardware, software, servers, directory structure, user profiles, and data a business uses. This documentation also includes how these things work together to create a business network. Proper documentation is essential to quickly identifying and fixing recurring systemic issues. It also helps ensure everyone follows the same processes and procedures to help reduce problems.
Our network engineers manage these complex and constantly-changing environments, ensuring all the pieces keep working together smoothly. We also offer software-as-a-service (SaaS) for full network life cycle coverage.
We also use predictive planning for optimizing your network and making performance and reliability suggestions.
Business Support
We know how to prepare your business for weather events and other calamities, and can implement contingency plans so your employees can work remotely if evacuation or relocation is necessary. We have experience providing proactive protection against hurricanes, ransomware, and other events. We know how to quickly and calmly prepare your employees to work remotely in the case of evacuation to Houston or Dallas or elsewhere. We’ll also shore up your technology infrastructure with backups and disaster recovery, so even if your business suffers from a major event, your data will be safe, and we can have you up and running in a fraction of the time it would normally take.
Onsite IT Services
If something goes wrong with your network or hardware, we understand that you need it up and running again as soon as possible. At Mandeville Technology, we’re onsite when you need us, for as long as you need us.
Our comprehensive onsite IT services include:
- Server diagnosis and repair
- Network troubleshooting
- Quickbooks maintenance, installation, and repair
- Computer repair
- Virus cleanup
- Cyber security checkups
- Backup planning
- Network security
Data Recovery
For most companies, secure data is essential for staying in business. Although our network monitoring services help protect your data from cyber-attacks, your technology is still vulnerable to the elements. Mechanical failures, data corruption, and water and fire damage can severely affect your hardware and make it difficult or impossible for you to retrieve data. Our IT technicians and partners are skilled in data recovery methods to rescue your information from compromised technology.
Computer Repair
Our computer repair services include problem diagnosis, a custom plan to resolve identified issues quickly and correctly, and ensuring your computers continue to work properly. This process frees you to focus on running your business and reduces the chances of future technical problems.
Some of our most common computer repair services include:
- Virus removal
- Hard drive replacements
- Data recovery
- Device repair and replacement
- Software issues
- Backup plans
- Service plans
Testimonial
My business depends on our computers to be working at all times. With Mandeville Technology, I no longer have to worry about technology issues. They’re available when I need them, and they work behind the scenes to proactively maintain our equipment to help reduce problems.
Thanks to the backup system they installed, they were able to recover lost data on an employee’s PC. That’s a perfect example of why I have partnered with Mandeville Technology for the past 16 years.
Dan Glaviano
CEO, DM Marketing
We Provide IT Services to these areas of Louisiana
- Mandeville
- Covington
- Madisonville
- Hammond
- Slidell
- Metairie
- New Orleans
- Lacombe
- Ponchatoula
- Robert
About Our IT Company
For more than 20 years, we have proudly provided the Northshore region in Louisiana with the highest quality IT services. We focus on supporting the IT needs of local, small-to-medium sized businesses.
We maintain, monitor, and secure these establishments’ networks, servers, computers, and other IT equipment so they can focus on the growth of their company. We also provide both onsite and remote service and our service plans include a guaranteed response time.
Our goal is to help our customers make the best possible use of their technology and keep the data flowing. When you trust us with your IT needs, rest assured we will always have your best interests in mind, not ours. With our business service plan, a solution to your emergency is only a phone call away.
Contact Us for IT Services in Covington, LA
Contact us today for more information about our five-star IT support in Covington, LA. We’re happy to answer your questions or schedule a free consultation.